Home » Our Story
We were established in 2002 with a clear vision to act in the best interests of personal injury clients.
We are different from the companies that you will see on the net.
We are not a claims company that sells your case to the highest bidder. We are part of a law firm and are committed to getting you the compensation you deserve.
We have no fancy gimmicks or cash advances but will provide you with the best service that anyone can provide and treat you as customer not just a client. We will also give you honest advice and if we believe you have no claim we will tell you from the outset. We will not act for claims companies or organisations that traffic claims as we believe that paying for claims compromises you as a client : you are not a piece of furniture that is sold to the highest bidder.
Our team of lawyers not only have extensive experience but we are accessible.
- We are experts in personal injury and accident compensation claims.
- We give clear and understandable advice.
- Our team of lawyers are directly contactable. We aim to answer your telephone call within 3 rings. We aim to reply to your letter/email within 2 working days. And if we can't answer your query immediately, we'll let you know.
- We'll keep you regularly informed and updated with the progress of your case.
- We have a unique online Claim View system that allows every customer access to their case, day and night.
- We are committed to being accountable, if we're wrong, we'll apologise.
- At the end of each case, you are sent a satisfaction survey for your feedback. We continuously strive to improve our level of service.
- Our team can reach out to you wherever you are in the country.
Our aim is to make a difference and to focus on the customer's needs, rather than the legal challenges. In doing this we have experienced lawyers who speak your language, quite literally!